Shipping Policy

At [Awe nature], we are committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand how we handle order processing, shipping, and delivery:

1. Order Processing:

Orders are typically processed within [1~2] business days from the date of purchase. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods:

We offer the following shipping methods:

a. Standard Shipping: Estimated delivery within [5~7] to [Y] business days.
b. Expedited Shipping: Estimated delivery within [3~5] business days.
c. Overnight Shipping: Estimated delivery within [2~3] business days.

3. Shipping Rates:

Shipping rates are calculated based on the total weight of your order, destination, and selected shipping method. The exact shipping cost will be displayed at checkout before you finalize your purchase.

4. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package’s progress. Please allow [12] hours for the tracking information to update.

5. Shipping Restrictions:

We currently offer shipping within [United States of America].

6. Delayed or Lost Shipments:

In the rare event that your shipment is delayed or lost, please contact our Customer Service team at [[Customer Service Email：rong@awe-nature.com] or [Customer Service Phone Number：+86 16676929755]. We will work with the shipping carrier to resolve the issue and provide you with the necessary assistance.

7. Shipping Changes:

If you need to make changes to your shipping address or order details after placing an order, please contact our Customer Service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.

8. Signature Upon Delivery:

For security reasons, some orders may require a signature upon delivery. If you are not available to sign for your package, the carrier may leave a notice with instructions for redelivery or pickup.

9. Shipping Holidays:

Please be aware that our shipping carriers may observe holidays, which could affect the estimated delivery date of your order.

10. Contact Us:

If you have any questions or need further assistance regarding shipping, please contact our Customer Service team at [Customer Service Email：rong@awe-nature.com] or [Customer Service Phone Number：+86 16676929755].

Customize the information above to match your company’s shipping policies and procedures. Providing clear and transparent information about order processing, shipping methods, and tracking helps ensure a positive customer experience. Always consult with legal professionals to ensure compliance with relevant laws and regulations.

Awe nature is not responsible for any products that are damaged or lost in transit. If you have received a damaged order, please contact the shipping company to file a claim. Please save all packing materials and damaged goods before submitting a claim. Please review our return policy here.